E-mall is the first platform for providing e-commerce solutions and services in both English and Arabic in the Kingdom of Saudi Arabia. It allows the companies, profit organizations, and charities in the kingdom to display and sell their products and services online. It enables the customers to view the products by category and pay the price of the purchases via SADAD service, credit cards or in cash at Saudi Post offices spread all over the Kingdom, then delivers them directly to the customer's address through Saudi Post delivery network. E-mall provides a 24-hour customer service via the unified call center 920005590 and E-mall social media accounts on Twitter and Facebook.
One of the most important aims of launching E-mall is providing the world concept of electronic shopping service through an easy and safe user display interface with the latest technologies and website protection protocols. Therefore, the customer can log into the website
www.e-mall.com.sa, register, view the list of available products and services, and select his favorite products. The customer then follows the steps, selects the delivery address and pays the price. E-mall depends on Saudi Post logistic network, of more than 6000 contact points all over the Kingdom, in transportation and delivery operations as well as the possibility of shipping abroad to different countries at reasonable prices.
E-mall also aims at giving many commercial opportunities to Saudi entrepreneurs via the website that serve them for being the most suitable for displaying its products and services to the biggest potential segment. This will ensure the wide spread, increase the views and sales ratio, and yield considerable revenues for the entrepreneur.
E-mall did not neglect the CSR towards the citizens of this nation. A submarket subsidiary of the E-mall was launched named Souq Alqarya (the village market) to display and sell products and handicrafts. It is characterized by its traditional design and brining charities and handicraft associations together at one place for free. It aims at:
- Supporting the craftsmen and productive families and providing them with a permanent year-round sale outlet.
- Promoting crafts and traditional and distinctive handicrafts.
- Supporting programs of marketing traditional handicrafts in collaboration with Saudi Commission for Tourism and Antiquities (SCTA), through participating in the periodical fairs around the year or displaying them electronically on the village market.