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​​​​​​​​​​​​Saudi Post is committed to providing an excellent quality service that meets the needs of its customers and comes up to their expectations. To enhance that, the senior management of Saudi Post realizes the right of its customers to file grievances. It actually welcomes grievances as means of feedback and a gateway to develop its services.​​

Saudi Post is committed to provide a service with excellent quality for it's clients which adhere to their expectations, and to enrich this, the head management at Saudi Post not only realize that clients have the rights to apply complaints, but welcome these complaints as valuable feedback and standard to evolve its services.

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